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Our Services
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Customer Service
At Bulk Chemicals, Inc. everyone is in Customer Service; we know that our customers are our business. From the moment you contact our office and are greeted by one of our staff you will receive the personal attention you deserve. What ever it is you need, you can count on BCI Surface Technologies. |
Laboratory Services
Our Research and Development continues to lead the industry in innovative and new technologies. BCI Surface Technologies operates a full service laboratory with chemists located both on-site and in the field. Our lab performs checks on incoming raw material and outgoing manufactured products. We also perform analysis of customer production baths. Additionally, product performance testing of customers' paint products is performed. |
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The following tests are routinely conducted:
| Accelerated Corrosion Testing
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| Neutral Salt Spray |
| Cleveland Condensing Cabinet |
| Humidity |
| Water Soak |
| Detergent Testing |
| EIS |
| Filiform |
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| Adhesion Testing
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| Dry Crosshatch |
| T-Bends |
| Wet Crosshatch (Boiling Water) |
| Impact Tester |
| Pressure Cooker |
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| Analytical Capabilities
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| X-Ray Fluorescence |
| Atomic Absorption |
| XPS |
| Scanning Electron Microscope |
| FTIR |
| Gas & Ion Chromatography |
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Sales:
Our sales force understands that the real work begins after the sale. Service after the sale is one of the most important aspects of our sales philosophy. BCI Surface Technologies prides itself on our commitment to service and support to our customers, and our ISO 9001:2008 quality certification is the standard by which we provide service and gauge our success. Bulk Chemicals, Inc.’s Standard Operating Procedures and daily log sheets are written and utilized in all the processes under our responsibility, and our service frequency is dictated by the customer; not by whether our salesperson happens to be in the area. This is our sales commitment to our customers and we stand by these commitments.
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Manufacturing Services
BCI's modern manufacturing facility is equipped to meet all our customers' needs. We offer our products in container sizes ranging from 5 gallon pails to tankwagons. Our ISO 9001:2008 approved facility uses Quality Assurance and Continuous Improvement
techniques to assure our products meet the high
standards that our customers have come to expect.
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