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Customer Satisfaction Survey
Bulk Chemicals, Inc. is committed to providing “World Class” quality products and services. Meeting and exceeding our customer’s requirements and expectations is essential. 

As a part of our quality process, we request that you take a few moments to complete the following Customer Satisfaction Survey. The information you provide will help us in our effort to continually improve our products and service. 

Please fill out the form below to send a completed survey to our Quality Assurance Department. We especially look forward to hearing your ideas on opportunities for improvement. Please feel free to contact us with any questions. Thank you in advance; our customers’ input is critical for us to continually improve our quality management system.

Your feedback is important in building a world class business relationship with your organization. Please take time to respond to the following questions, so we can ensure that we meet your needs, our valued customer.

Rating Scale: 5 is highest and 1 is lowest

Rating Criteria

Performance

How do you rate the overall quality of our products?

1 2 3 4 5

How responsive are we in addressing your needs?

1 2 3 4 5

How do you rate our ability to provide technical solutions for product/process development?

1 2 3 4 5

How do you rate our ability to deliver products within the time frame that you require?

1 2 3 4 5

How do you rate your overall satisfaction with our company?

1 2 3 45

Comment on what you consider to be our opportunities for improvement in doing business with you:
Comment on what you consider to be our strengths:
Name:
Company:
Telephone:
Email:

 

 

 

 

 

 

Bulk Chemicals Inc. 
1074 Stinson Drive · Reading, PA 19605
Phone: 800-338-2855 · 610-926-4128 
Fax: 610-926-6125